Customer Stories

About

  • Financial cooperative designed to help its members achieve financial success
  • Serves more than 32,000 members and manages total assets in excess of $800 million

Challenges

  • Deliver banking wherever and whenever it’s convenient using mobile technologies and online services
  • Accelerating the introduction of new products and services to help meet its members’ evolving needs

Solution

Deliver new applications and services more securely, efficiently and quickly, while avoiding adding headcount to the small IT team. Enhancing application and network security to better protect customers’ financial and personal information.

Implemented hyperconverged infrastructure powered by VMware vSAN™ and VMware AppDefense™ to protect business-critical applications and coordinate with VMware NSX® Data Center to automate security responses.

Equipped remote branches with vSAN plus ROBO licensing for high-performance storage.

Delivered credit union employees access to digital workspaces powered by VMware Horizon® and VMware Workspace ONE®.

  • VMware vSAN
  • VMware AppDefense
  • VMware NSX Data Center
  • VMware Horizon
  • VMware Workspace ONE

Impact

  • Reduced cost to support new, member-facing branch services by 66%
  • Increased productivity with digital workspaces at 33% of the cost of desktop PCs
  • Continued a tradition of excellent customer service without expanding IT headcount
  • Strengthened security to protect members’ financial and personal information