Customer Stories


Location: United States

Professional services operationalize hospital systems


The high standard of care required to support patients is a key driver for Mercy.

To support personalized experiences, data protection, and streamlined IT services, Mercy partnered with VMware to integrate reliable, enhanced infrastructure and expand their portfolio of services.


Enterprise-class security to protect PHI (private health information) in mobile and virtual environments.

Development of private and public cloud infrastructure to support growing customer demand for managed services.


Reduce risk and cost by using VMware-powered hosting, analytics, and consulting services for Epic EHR (electronic health records).

Streamline IT management with single-stack solutions.

Manage company-owned and employee-owned devices (iOS, Android, and Microsoft) with AirWatch.


Through IT modernization, VMware enabled Mercy to offer cloud services to more organizations — expanding revenue opportunities.

Increased reliability improved patient care and enhanced communication with new customers.

Recipient of 2017 HIMSS Nicholas E. Davies Award of Excellence for using health information technology to improve patient care and costs.


VMware vCloud Suite

VMware vCloud Air Network

VMware vRealize Automation

VMware AirWatch

VMware NSX

VMware vRealize Operations

VMware vSphere 6.5 Enterprise

VMware vCenter