Customer Stories

About

  • 70 years in the retail industry
  • Started out with supermarkets and malls; now diversified into leasing, food manufacturing, cinemas, farming and hospitality management
  • Located in the Philippines

Challenges

  • Difficult for branches to access centralized ERP system due to unreliable telecommunications services. Connectivity was down for almost an hour every day for most of the branches.
  • Had to manage the VPN network of each telco separately as they do not interconnect
  • Little visibility of different networks so troubleshooting was delayed and reactive

Solution

VMware SD-WAN Edge™ simplifies deployment so that NCCC Group can open branches in remote locations.

VMware SD-WAN Orchestrator™ provides complete network visibility.

  • VMware SD-WAN™ by VeloCloud®
  • VMware vSphere®

Impact

  • Uptime increased from 94.5% to 98.36% with existing telecoms services
  • Comprehensive network visibility of every branch location in real time
  • Customers can easily use their loyalty points due to reliable connectivity